Q: Why do I need to transfer my website? What does website migration include?
A: If your current web hosting provider can no longer match the demands of your website, or if you undergo constant downtime, or if you are forced to wait for hours for the client support staff to reply back to you, it may be a good idea to change your hosting provider, i.e. to move all the files for your web sites as well as your databases from your current provider to your new provider. At Eyoola, we realize that this can often be difficult & time–consuming. That’s the reason why we will do all that for you for free!Our seasoned technical staff members will transfer your web site content from your present provider to us. Our techs have a lot of experience migrating websites and can take care of anything – from an average WordPress–based blog or Joomla™–driven web site, to a very complex, custom–made web application.
Q: How long will the website migration process take?
A: While we cannot give you a precise time frame, since there are many factors, among them the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll try our best to transfer your site within 48h, and in some cases – within 24h (when the website content is not very large).
Q: Do you require anything from me before you begin transferring my site?
A: We’ll require the login information for your old hosting provider’s Control Panel along with the site’s name (domain name).
Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my site be unavailable?
A: No. Your web site will stay completely operational during the transfer. As soon as everything is done on our end, we will inform you so that you can preview it and check for problems. If everything is okay, all you will need to do is edit your domain name’s DNS settings.
Q: Will my present hosting provider have to do anything?
A: While we move your content, your web hosting provider won’t be aware of the migration at all. We will never get in touch with them in any way.
Q: Which web hosting providers can you transfer data from?
A: We support all Linux–driven hosting platforms. Essentially, if we can get access to your Control Panel, we will be able to migrate your site.The only platforms that we don’t support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.