When your web hosting provider offers live chat support, you can speak with an agent in real-time and find out helpful info or get a problem resolved timely. The key advantage of using chat compared to calling to talk with a live person is that you'll need just a computer with world wide web access, so that you won't pay any fees in the event that you're in another state or country. Furthermore, it is quicker to copy and paste info such as domain names, usernames or error messages in other words details which are sometimes hard to share with the other side over the phone. The live chat is also a considerably quicker solution to contact your website hosting supplier's support crew compared to using a ticketing system. What's more, when some issue requires more time to be dealt with, you'll be able to do something else entirely while you wait for guidance on the live chat, which means that you won't waste time - something that's impossible if you're on the phone.

Live Chat Support in Hosting

As part of the support services that we provide for all of our hosting packages, you can find live chat support that is available every day, even on holidays. You're able to get in touch with us regardless if you already own an account or not, since we can assist you with almost anything, ranging from giving you common information about our services if you are not our customer yet and you are thinking about purchasing one of our packages, to assisting you with setting up an email account in an e-mail client. A part of the issues are more technical and time-consuming, and you will need to use the ticketing system which is built-in our Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for various things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is online every single day, even on holidays and weekends. It is the best way to learn more details about our Linux semi-dedicated hosting in case you do not have an account yet or to have some issue resolved in case you are a customer and our customer care representatives will assist you instantly regardless of the time of the day you join the chat. In case you're hestitating which plan is more suitable for your sites, in case you need a piece of advice whether you need a specific upgrade and how to order it or in case you experience troubles setting up an email account on your PC, you are able to contact us and we'll supply you with the needed info very quickly. The live chat is available even after our telephone lines are off for the day, so if you have an account with us, you can rest assured that you will always benefit from prompt help with any kind of question or problem that pops up.