Apart from having more resources, a reason why you could get your own hosting server and use it instead of a shared Internet hosting plan is the fact you'll be able to install and run a large selection of software. With a shared account, you'll be able to use apps, which do not require root access and aren't installed server-side, so in case you require certain software for your web sites, you cannot do the installation on a shared server. This is not the case with a server of your own where you can install anything you want. The downside is that you may not have much experience and taking care of your own hosting server is more complex that managing a shared hosting account in which the provider handles most things. This is why we offer an additional service for our server packages called Installation & Troubleshooting and you could reap the benefits of it any time you experience any problems with the management of your machine.

Installation and Troubleshooting in VPS Hosting

The upgrade comes with 60 minutes of custom work on your server, so in the event that you obtain any of our virtual private servers packages, you could take advantage of this service and have our admins perform different tasks which you are unable to do yourself or you just have no time. They're able to install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any program that doesn't function properly for some reason. You may add the upgrade to your plan as frequently as you desire depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left in your billing Control Panel. Our Managed Services upgrade comes with half an hour of custom work on your machine too, but in case you need more than that, you may always add the Installation & Troubleshooting upgrade with several mouse clicks through the billing area.

Installation and Troubleshooting in Dedicated Web Hosting

You could add the upgrade to any of the Linux dedicated servers hosting packages we offer at any time that you need it. If you need some custom work from our administrators just after your server is set up, you may acquire the upgrade during the hosting server signup process, or if you need something to be executed later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with one hour of work from our admins on your machine, so in the event that you come across any difficulties to install a third-party piece of software or some application gives errors and does not work the way it is supposed to, our specialists can aid you in a very timely manner. If a task takes less than 60 minutes, the rest of the time will be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect if you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it includes.