Service Uptime Guarantee in Hosting
We guarantee 99.9% server uptime for every single hosting account on our web servers. We use an avant-garde cloud web hosting platform where every part of the hosting service is handled by an independent set of web servers, therefore if one server fails, the remaining ones in the cluster are going to take over right away. The cloud platform also lowers the overall load drastically, therefore the hosting service is much more stable compared to a service through which everything runs on just a single machine and your sites are going to perform in the best possible way. In addition, we have redundant Internet lines and diesel backup generators to make sure that your internet sites will stay online no matter what. Software and hardware firewalls ensure the proper operation of the machines in case of DDoS attacks while in the case of any software problem, we have professionals checking the web servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
When you buy a semi-dedicated server plan from our company, you are going to enjoy a guaranteed 99.9% uptime. Your account is going to be created on a cutting-edge cloud website hosting platform with a load-balancing system that basically eliminates any kind of downtime. The files, emails, statistics and databases are all addressed by their own clusters of web servers, so even if there's a trouble with one machine, your web sites will not be affected whatsoever. This enables us to offer a much more stable website hosting service compared with providers that run everything on a single web server where a problem with a single service can take the entire machine down. To protect yourself from infrastructure troubles, our data centers work with multiple Internet providers and powerful diesel generators, so regardless of what happens, the machines will keep operating with no interruptions and your websites will remain working. Any software difficulties will be addressed instantly by our skilled team of administrators that monitor all web servers 24/7.
Service Uptime Guarantee in VPS Hosting
Our Virtual Private Server packages have a 99.9% uptime warranty. The stability and availability of the service is ensured by a number of Internet providers and diesel powered backup generators. Additionally, we use new hardware for the physical hosting servers where the VPS accounts are set up to steer clear of any chance of hardware failure and each part has been tested carefully. The security of your information is ensured by employing enterprise-level hard drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your sites shall be up and running practically without any disturbances. Our experienced professionals will resolve immediately any software issue that could appear, so even if there is an issue with a different virtual private server account on the physical web server, your VPS will not be affected. The server uptime is listed on our internet site and not concealed in our Terms of Service because we can keep our promise and provide you with a very reliable hosting service.
Service Uptime Guarantee in Dedicated Web Hosting
While we can't control what you do with your dedicated server, what offline software and / or script-driven applications you set up on it or how frequently you restart it, we can make certain that it's going to be accessible no less than 99.9% of the time. Your web server will be positioned in our state-of-the-art facility in the downtown area of Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and redundant Internet providers, so no outages or any other infrastructural challenges shall affect the proper functioning of your web sites at any time. Our qualified group of system administrators will make sure that if your server freezes for some reason, it'll be rebooted promptly. To prevent any possibility of failures, we're going to give you a server with new and extensively tested hardware components to make sure that all of your websites will be functioning no matter what.