Help and Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Answer Guarantee

  • Each ticket you submit to our technical assist Department will be responded to in about one hour. All popular problems are going to be replied to immediately. Yet, if the help inquiry you have sent requires aid from a licensed admin technician, we will address the ticket to him and will inform you about the delay.

  • Top quality support service

  • Top–class Technical Support Service

  • We deliver 24/7/365 customer support via a super–fast ticket program built into your Control Panel. You can easily contact us all the time about any of the apps that come installed in advance on your virtual server, which include the chosen Linux distribution, the server management panel and our in–house created Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • Each section of the Control Panel that is available 100% free with your VPS offers you an incorporated articles base. There’s a bunch of in–depth how–to posts and a group of step by step video lessons that display all the essential website maintenance responsibilities. You can easy–access them by clicking the Help or Video keys in the top right part of each Control Panel section.