Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • You will find nearly all the answers to your questions in the user–friendly Help Center section integrated into our Control Panel. It offers an extensive repository with commonly asked questions and exhaustive instructional articles prepared by our skillful technical support staff.

  • Top quality support service

  • Educational Video Clips

  • If you would like to see how a task is completed or how a problem is resolved, instead of just reading about it, have a look at our compilation of how–to video tutorials. They cover lots of different topics and will help you quickly understand how to work with the Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 tech support service with a 60–minute support ticket response time guarantee. A group of professional techs will be online for you to reply to all the enquiries that you might have. During non–peak times, an answer will be given in even less than twenty minutes.